We offer Free International Shipping for all of our products. Your packages will be shipped via one of the following carriers: DHL, UPS, UBI, YunExpress, 4PX or Epacket.
For free shipping, it will take anywhere from 7-10 business days to arrive. For express shipping, it will take around 3-7 business days. Please note that we will have an extra 1-2 processing/handling days.
If you want to cancel your order, please send an email to: firstname.lastname@example.org. You can only cancel orders that have not been sent out. If the package has been shipped, you have 30 days to request for a return.
To track your package: https://linions.com/pages/track-your-order
You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
1. Am I eligible for free shipping?
Yes, all orders are eligible for free shipping.
2. How many days does it take for my package to arrive?
Free Shipping: 7-15 business days
Express Shipping: 3-7 business days
3. How do I track my order?
Please visit this page: https://linions.com/pages/track-your-order to track your package
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to change your shipping address, please write to us at email@example.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
If it's too late for our team to make changes on your order, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.
By placing an order at Linions, you are responsible for the cost of return shipping back to Linions. Please refer to our returns policy for further information on how to return your packages.
Please note that we do not ship to remote islands.